Frequently Asked Questions

General Questions [Click Question For Answer]

Why should I order a vacation coupon book?

Are coupons going to save me money on my short vacation?

How do I purchase the Original Coupon Book?

Where can I find the best price on the coupon books?

When do the coupons expire?

Do you have a Money-Back Guarantee?

How many coupon books should I purchase if I have a large group?

Can I purchase the Original Coupon Book in a retail store?

Why are the sample coupon names blocked out?

Shipping Questions [Click Question For Answer]

How much does shipping cost?

How long will it take to receive my order?

Can I get my order shipped faster? (Express, Overnight, etc.)

Can you ship to a P.O. Box?

What carriers are available to ship my order?

How do I check the status of my order?

Can you ship to my Hotel, Condo or Lodging?

Payment Questions [Click Question For Answer]

How do I order?

Which credit cards do you accept?

What name will appear on my credit card statement?

Do you protect my privacy?

Is your online store secure?

Newsletter Questions [Click Question For Answer]

What information do you provide in your newsletter?

Do you keep my information private?

How do I subscribe to the newsletter?

Other Questions [Click Question For Answer]

Have other questions?

General Questions [Answers]

Why should I order a vacation coupon book?

The Original Coupon Book is the only publisher of vacation coupon books in the world. Our books are designed to be used as both a Guide Book to A-Rated Companies in your vacation destination, and to give you top dollar discounts on activities, restaurants, shopping and services.

Vacation destinations are typically very expensive. The average Hawaii Vacation costs between $800-$1200 per day. By using our coupons books you will save money and have more fun on your vacation.

Are coupons going to save me money on my short vacation?

Yes. The Original Coupon Book was designed using a 14 day vacation structure. Meaning, that all coupons are one of a kind and designed to give you optimal savings during your stay. The books are broken down into four easy categories: activities, restaurants, shopping & services.

You will not see coupons for oil changes or anything that would require you to live at the vacation destination. This book offers you the best coupon discounts on all things vacation.

How do I purchase the Original Coupon Book?

1. Go to our coupon book store and order online. We will priority ship to your home or business (we no longer ship to hotels or lodging).

2. Call us to place and order. Our phone number is listed on the contact us page.

Where can I find the best price on the coupon books?

Since we are the publisher, the best price on the coupon books will always be ordering directly from us.

When do the coupons expire?

Please see the coupon book store or our website for each Original Coupon Book’s expiration dates. The expiration dates will be listed in the description of each book.

Do you have a Money-Back Guarantee?

If the order is lost in the mail, we will replace the book provided the book was shipped to a confimed business or residence (we no longer ship to hotels or lodging).

We have a 30-Day Money Back Guarantee and provide full refunds less shipping with the following conditions:

1. Contact our office and request a return authorization number. All returns must have an return authorization number to be recieved by our warehouse.

2. Book must be shipped to our address within 30 days of the order date. No exceptions.

3. Book must be in re-saleable and like-new condition meaning: no rips, tears, creases, and all coupons intact.

4. We charge a $4.99 restocking fee which will be deducted from the refund.

If all return conditions are met, we will provide a full refund less any shipping costs.

How many coupon books should I purchase if I have a large group?

We always advise each customer to buy a book per family. So if your family is large then all you need is one Original Coupon Book. If you are traveling with another family or friends then they should have their own to maximize the savings.

Can I purchase the Original Coupon Book in a retail store?

No. Original Coupon Book is an exclusive online company only.

Why are the sample coupon names blocked out?

Due to online coupon fraud, we conceal the company names on the sample coupons. This insures coupon authenticity and protects the A-Rated companies from fraudulent use.

Sign up for our Free Hawaii Newsletter to receive live printable coupons via email at no cost.

Shipping Questions [Answers]

How much does shipping cost?

We ship via USPS Priority Mail. Shipping cost is $5.49 for all United States orders and $13.49 for orders shipped to Canada and other countries worldwide.

How long will it take to receive my order?

Order from our website and we will USPS Priority ship to your home or business. Please allow the following shipping days to receive your order.

Orders Shipped To United States: 2-3 Business Days

Orders Shipped To Canada: 6-10 Business Days

Orders Shipped To Other Countries: 6-10 Business Days

Can I get my order shipped faster? (Express, Overnight, etc.)

The USPS Priority Mail will arrive very quickly at your doorstep. At this time we do not offer overnight shipments.

Can you ship to a P.O. Box?

Yes. We ship to P.O. Boxes.

What carriers are available to ship my order?

We ship all orders via the United States Postal Service Priority Mail.

How do I check the status of my order?

If you ordered from our online store, login to your account and check the status of your order.

If you have not received your order or have questions, please contact us.

Can you ship to my Hotel, Condo or Lodging?

No. Due to numerous coupon books being lost or stollen by hotel and lodging staff; we no longer ship to hotels or lodging.

Note: We ship all coupon books priority mail for very fast shipping times. Please see shipipng time estimates above.

Payment Questions [Answers]

How do I order?

Go to our online store and fill in your shipping and credit card information.

We process orders online via Authorize.net and PayPal.

Our online ordering is fast, secure and we respect your privacy.

Which credit cards do you accept?

We accept Visa, MasterCard, Discover and American Express along with PayPal.

What name will appear on my credit card statement?

Original Coupon Book Inc.

Do you protect my privacy?

Your privacy is important to us. To better protect your privacy, we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our shopping pages and at every point where personally identifiable information may be requested. We use Godaddy.com as our third-party privacy certification service. If you have any issues or complaints with our privacy policies, you can contact us and will help you address any problems you have with our privacy practices so that we can improve our customer service.

Is your online store secure?

You can shop at the Original Coupon Book Store with confidence. We have partnered with Authorize.net, a leading payment gateway since 1996. The Authorize.net Payment Gateway manages the complex routing of sensitive customer information through the electronic check and credit card payment networks. The company adheres to strict industry standards for payment processing including: 128-bit Secure Socket Layer (SSL) technology for Internet Protocol (IP) transactions, Industry leading encryption hardware and software protocols to protect customer information, and Compliance with the Payment Card Industry Data Security Standard (PCI DSS). For additional information regarding the privacy of your sensitive cardholder data, please click on the Authorize.net Verified Merchant Seal.

Newsletter Questions [Answers]

What information do you provide in your newsletter?

Our Hawaii Newsletter provides interesting articles, videos, reviews, travel information, discount and coupon information; in addition to providing updates to our website.

Do you keep my information private?

Yes, your information is always private. We do not sell or rent your email information to anyone. Additionally, we never send spam emails.

How do I subscribe to the newsletter?

Click here to sign up for our Free Hawaii Newsletter.

Other Questions [Answers]

Have other questions?

Go to the contact us page for our contact information.